IMPLICATOR2. Email and difficult messages
Answer complaints, decline requests, explain mistakes, and write clear next steps.
12 prompts
- 2.1Reply to an angry customer
- 2.2Decline a request
- 2.3Chase an overdue reply or payment
- 2.4Explain a deadline slip
- 2.5Shorten a rambling draft
- 2.6Summarize a thread and reply with a decision
- 2.7Introduce yourself
- 2.8Apologize for your mistake
- 2.9Push back on an unrealistic request
- 2.10Ask for a favor or introduction
- 2.11Rewrite a message written in anger
- 2.12Hand over work before time off
Start with 36 prompts, free.
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