AI adoption stalls for lack of trained workers, not technology. While businesses wait for a manual that never arrives, China teaches AI skills from elementary school onward. The real gap isn't algorithms—it's who learns to work alongside them.
OpenAI's company knowledge mode connects workplace apps to ChatGPT—but the real test is whether enterprises will expose their entire institutional memory to AI. The feature points toward governed knowledge bases, yet arrives with manual toggles and gaps Microsoft solved months ago.
Swap, a London-based startup founded in 2022, just secured $40 million in Series B funding to streamline e-commerce operations.
The platform consolidates everything from cross-border shipping to inventory forecasting into one system, saving online retailers from juggling multiple service providers.
The company serves brands making between $5M and $100M in revenue, including fashion labels Nadine Merabi and The Frankie Shop. With AI tools powered by Claude, Gemini, and ChatGPT, Swap helps predict inventory trends and handles complex tasks like international tax calculations.
ICONIQ Growth led the round, with QED Investors and others joining in. The funding will fuel Swap's international expansion, with new offices planned across Australia, Europe, Canada, and the US.
Why this matters:
While competitors offer piecemeal solutions, Swap is betting that retailers would rather have one Swiss Army knife than a drawer full of single-purpose tools
The e-commerce back-end is finally getting its "there's an app for that" moment – just one app, not twenty
Tech translator with German roots who fled to Silicon Valley chaos. Decodes startup noise from San Francisco. Launched implicator.ai to slice through AI's daily madness—crisp, clear, with Teutonic precision and sarcasm.
E-Mail: marcus@implicator.ai
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