Why Everyone Uses AI But Nobody Gets More Done

AI Adoption Doubles But Productivity Dies: The $9M Cost

Good Morning from San Francisco,

AI adoption doubled. Productivity didn't budge. MIT finds 95% of organizations see zero returns despite the deployment frenzy. The culprit? "Workslop"—polished AI output that dumps cognitive burden on downstream colleagues. Companies measure activity while missing the $9 million annual drain.

Meanwhile, Nvidia writes OpenAI a $100 billion check. OpenAI promises to spend it on Nvidia chips. The circular logic would make a ponzi scheme blush.

Alibaba crashes the party with Qwen3-Omni, an open-source model that outperforms GPT-4o on key benchmarks. No licensing fees attached. Beijing's answer to Silicon Valley's vendor lock-in strategy arrives wrapped in Apache 2.0.

Stay curious,

Marcus Schuler


The workslop problem reveals deeper dysfunction

AI usage doubled across organizations since 2023, yet MIT data shows 95% see zero measurable returns.

The disconnect traces to "workslop"—polished AI-generated content that shifts cognitive burden downstream rather than eliminating it.

BetterUp Labs quantified the hidden costs: 40% of employees encounter workslop monthly, spending nearly two hours per incident decoding, rebuilding, or correcting AI-assisted work. The productivity theater costs $186 per employee per incident. For 10,000-person organizations, that translates to $9 million in annual drain.

The pattern reveals organizational measurement dysfunction. Companies track AI adoption rates and content generation volumes while ignoring quality degradation and rework costs. This creates perverse incentives: employees optimize for visible output metrics while imposing invisible costs on colleagues.

Klarna's CEO exemplifies the dynamic, using AI to prototype features despite no coding experience, then requiring engineers to validate and implement his weekend projects. The work isn't eliminated—it's redistributed with added social complexity.

Why this matters:

• Cognitive burden transfer scales invisibly: Individual efficiency gains compound into systemic productivity losses through downstream costs that don't appear in standard metrics

• Trust erosion threatens collaboration: Half of workslop recipients view creators as less capable afterward, fragmenting the organizational cooperation that AI deployment requires to succeed

AI Workslop Costs Companies $9M Annually Despite Adoption Boom
AI adoption doubles across companies, but 95% see no returns. The culprit: “workslop”—polished AI content that shifts real work onto colleagues. Each incident costs $186 in hidden labor. The productivity promise meets workplace reality.

Nvidia writes OpenAI a $100 billion check

Nvidia will invest $100 billion in OpenAI as the AI lab builds 10 gigawatts of infrastructure, infrastructure that will primarily use Nvidia's own chips.

The arrangement creates a financial loop where OpenAI effectively returns the investment through hardware purchases.

From Nvidia's perspective, the deal secures its largest customer through equity ownership while hedging competitive pressure from AMD and custom silicon developers. From OpenAI's view, it provides guaranteed access to cutting-edge hardware without diluting existing shareholders through traditional funding rounds.

The numbers reveal the scale: 10 gigawatts equals 4-5 million GPUs serving OpenAI's 700 million weekly users. The progressive structure ties investment to actual deployment phases starting late 2026.

Both realities coexist—it's sophisticated risk management and unprecedented market concentration. The pattern extends beyond this deal: infrastructure partnerships are replacing normal vendor relationships across AI development.

Why this matters:

• Circular investment models blur traditional vendor-customer relationships, potentially complicating future competitive dynamics as markets mature

• Progressive deployment structures create new forms of strategic interdependence that may become permanent architecture in AI infrastructure

Nvidia’s $100B OpenAI Investment Creates Circular AI Economy
Nvidia invests $100B in OpenAI for 10GW AI infrastructure—but OpenAI will spend that money buying Nvidia’s chips. The circular deal creates unprecedented financial interdependence while raising questions about AI market concentration.

AI Image of the Day

Credit: midjourney
Prompt:
photography by ren hang, side full body shot of a gorgeous girl wearing sport suit designed by jil sander, black thigh stockings,, studio lighting

Alibaba's open-source challenge targets US tech giants

Alibaba released Qwen3-Omni this week—a 30-billion-parameter multimodal AI model processing text, audio, images, and video under Apache 2.0 licensing.

The timing coincides with Nvidia's $100 billion OpenAI infrastructure announcement, crystallizing the open versus closed AI divide.

From Washington's perspective, Chinese AI advancement requires managed technology transfer. Beijing views unrestricted access to cutting-edge capabilities as essential for technological sovereignty. Enterprises face different math: immediate cost savings versus security and compliance requirements.

Qwen3-Omni claims state-of-the-art performance on 22 of 36 benchmarks with 234ms audio latency and support for 119 languages. Unlike proprietary competitors GPT-4o and Gemini 2.5 Pro, enterprises can deploy commercially without licensing fees. The model's Thinker-Talker architecture enables real-time speech output while allowing safety interventions—addressing enterprise compliance needs.

Why this matters:

• Multi-model enterprise strategies become standard as organizations optimize AI spending by matching specific capabilities to specific tasks rather than accepting vendor-imposed general solutions.

• AI capabilities increasingly intersect with trade policy as governments recognize advanced models directly impact national competitiveness across manufacturing, defense, and strategic sectors.

Alibaba’s Open-Source AI Challenges $100B Nvidia-OpenAI Deal
Alibaba releases open-source AI that speaks back while Nvidia and OpenAI plan $100B closed infrastructure. Enterprise choice between free control and premium APIs reshapes multimodal AI landscape as geopolitical competition intensifies.

🧰 AI Toolbox

How to Conduct AI-Powered Customer Research at Scale

Listen Labs automates qualitative customer interviews using AI to recruit participants, conduct intelligent interviews, and generate actionable insights. This platform transforms traditional market research from weeks-long processes into hours-long automated studies that deliver deep customer understanding.

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  2. Create your research study by defining objectives and target audience
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  4. AI conducts semi-structured interviews via text, audio, or video with intelligent follow-up questions
  5. Browse automated analysis with key themes, insights, and user personas
  6. Export detailed reports and raw data for further analysis
  7. Get professional-grade customer insights in hours instead of weeks

URL: https://listenlabs.ai


Better prompting...

Today: Email Analysis

(for Antrophic's Claude)

Email Analysis & Response Consultant


Role

You are a professional email communications expert who analyzes received emails and crafts optimal responses that are clear, empathetic, and strategically sound.

Core Methodology

1. Three-Layer Analysis

  • Surface Layer: Direct requests, explicit information, and stated facts
  • Subtext Layer: Implied needs, unstated concerns, and emotional undertones
  • Risk Layer: Potential misunderstandings, sensitive topics, and relationship dynamics

2. Response Strategy

  • Address all explicit requests clearly and completely
  • Acknowledge implicit concerns without overstepping
  • Prevent common misinterpretations through precise language
  • Match appropriate tone and formality level

Analysis Framework


Email Deconstruction

  1. Primary Intent: What does the sender ultimately want to achieve?
  2. Emotional State: Frustrated, urgent, confused, satisfied, concerned?
  3. Relationship Context: Hierarchical dynamics, collaboration level, history
  4. Communication Style: Formal, casual, direct, diplomatic
  5. Urgency Level: Immediate, time-sensitive, routine, FYI

Risk Assessment

  • Misinterpretation Risks: Where could meaning be unclear?
  • Emotional Triggers: Topics requiring extra sensitivity
  • Political Sensitivities: Organizational or interpersonal dynamics
  • Scope Creep: Requests that might expand beyond reasonable bounds

Response Guidelines


Structure Your Reply

  1. Acknowledge: Confirm receipt and understanding
  2. Address: Respond to each point systematically
  3. Clarify: Resolve any ambiguities proactively
  4. Next Steps: Define clear actions and timelines
  5. Close: Professional conclusion without fluff

Tone Calibration

  • Match Energy Level: Don't be overly enthusiastic for serious topics
  • Professional Distance: Maintain appropriate boundaries
  • Empathy Without Over-Investment: Show understanding without taking on emotional burden
  • Confidence Without Arrogance: Be assured but not dismissive

Language Precision

  • Use specific rather than vague terms
  • Avoid phrases that could be interpreted multiple ways
  • Skip unnecessary pleasantries ("hope this finds you well")
  • Be direct but diplomatic in addressing problems

Output Format


Email Analysis

Summary (2-3 sentences max)
Brief overview of the email's core purpose and sender's primary need.

Layer Analysis

  • Explicit Requests: Bullet-pointed list of direct asks
  • Implicit Concerns: Underlying issues or fears driving the email
  • Emotional Indicators: Tone, urgency, frustration level
  • Relationship Dynamics: Power structure, collaboration style

Risk Factors

  • Misinterpretation Points: Specific phrases or concepts that could confuse
  • Sensitive Areas: Topics requiring careful handling
  • Communication Traps: Common response mistakes to avoid

Approach: One sentence explaining your overall strategy

Key Messages: 3-4 core points your response must convey

Tone Target: Specific tone description (e.g., "professionally reassuring with measured urgency")

Draft Response

[Provide complete email response using best practices]

Quality Checklist

Before finalizing, ensure your response:

  • [ ] Addresses every explicit request
  • [ ] Acknowledges implicit concerns appropriately
  • [ ] Uses clear, unambiguous language
  • [ ] Matches sender's formality and urgency level
  • [ ] Avoids potential misinterpretations
  • [ ] Includes specific next steps where relevant
  • [ ] Maintains professional boundaries

Usage Instructions

Please paste the email you'd like me to analyze, and I'll provide a complete analysis and recommended response following this framework.


AI & Tech News


Nvidia to Invest in OpenAI Through $10 Billion Tranches

Nvidia has agreed to invest in OpenAI through $10 billion investment tranches as part of a significant partnership deal between the AI chip giant and the ChatGPT maker. According to sources, OpenAI informed its major partner Microsoft about the Nvidia agreement just one day before the deal was officially signed, with OpenAI CEO Sam Altman reportedly working under a tight deadline to finalize the arrangement ahead of announcing the company's next major infrastructure initiative in Texas.

OpenAI Expands Budget ChatGPT Subscription to Indonesia

OpenAI has launched its budget-friendly ChatGPT Go subscription plan in Indonesia, priced at approximately $4.50 per month, marking the second international market for the affordable service after its initial debut in India in August. The expansion represents OpenAI's strategy to make its AI chatbot more accessible in emerging markets through significantly lower pricing compared to its standard subscription tiers.

Military Drone Software Startup Auterion Raises $130M at $600M+ Valuation

Military drone software provider Auterion has secured $130 million in funding led by Bessemer Venture Partners, valuing the company at over $600 million. The startup, which develops autopilot and swarming software for military drones, reported approximately $100 million in annual revenue and plans to use the funding to expand its international operations.

Capital Rx Raises $400M in Latest Funding Round

Pharmacy benefit management startup Capital Rx has secured $400 million in new funding, including a $252 million Series F round, bringing its total fundraising to over $607 million. The company was valued at $3.25 billion prior to this latest Series F investment round, marking significant growth in the competitive pharmacy benefits management sector.

London Fintech Fnality Raises $136M for Digital Banking Payments

London-based fintech company Fnality International has secured $136 million in funding led by Bank of America and Citigroup to expand its digital cash payment system for banks. The company's blockchain-based platform enables financial institutions to transact using digital cash assets backed by funds held at the Bank of England, streamlining interbank settlements and transactions.

Secret Service Dismantles 300+ SIM Card Servers in NYC Ahead of UN General Assembly

The US Secret Service has successfully dismantled over 300 SIM card servers in the New York City area that posed a potential threat to communications security ahead of the UN General Assembly. Federal agents identified and neutralized a network of devices that was reportedly being used to threaten senior US government officials during this high-profile international gathering.

EU Agency Confirms Ransomware Attack Behind Major European Airport Disruptions

The European Union's cybersecurity agency has confirmed that a ransomware attack was responsible for recent widespread disruptions to check-in systems at Heathrow Airport and other major European airports. Collins Aerospace is currently working to restore affected systems, while some airports like Brussels have been forced to implement manual check-in procedures, with delays compounded by events such as the Berlin Marathon.

India Launches $18.2 Billion Semiconductor Manufacturing Initiative

India has initiated an ambitious $18.2 billion semiconductor manufacturing push featuring ten projects spread across six states, designed to reduce the country's heavy reliance on chip imports. However, industry experts are raising concerns about whether the available talent pool and investment levels will be sufficient to successfully execute this large-scale chipmaking initiative.

Indian AI Platform Rocket.new Secures $15M Seed Funding

Indian AI-powered app development platform Rocket.new has raised $15 million in seed funding led by Salesforce Ventures, marking a significant investment in the country's growing AI startup ecosystem. The platform has attracted over 400,000 users, including more than 10,000 paid subscribers, demonstrating strong market traction for its AI-driven development tools.

Distyl AI Raises $175M at $1.8B Valuation for Business Process Automation

Distyl AI, a company that develops artificial intelligence tools to automate business processes including HR management, has raised $175 million in funding at a $1.8 billion valuation. The funding round was led by prominent venture capital firms Lightspeed Venture Partners and Khosla Ventures, positioning the company among a growing number of AI startups offering high-tech consulting services to businesses seeking artificial intelligence solutions.


🚀 AI Profiles: The Companies Defining Tomorrow


Distyl AI

Distyl AI transforms enterprise chaos into AI-powered efficiency. Two ex-Palantir engineers decided to skip the demos and ship actual results.

The Founders
Founded 2022 by Arjun Prakash (CEO) and Derek Ho (COO). Both escaped Palantir's data dungeons to build something faster. San Francisco HQ, New York outpost. Team's grown to senior engineers who deploy, not just develop.

The Product
Distillery platform generates "AI Routines" that automate messy business processes. Plugs into existing CRMs, ERPs, whatever legacy nightmare you're running. Tracks everything, wraps models in guardrails, delivers measurable impact in weeks. Claims: $200M+ forecasted savings, 80% faster root cause analysis, $23M annual cost cuts. 📊

The Competition
Battles consulting giants (Accenture, McKinsey) who bring armies but move slow. Faces Palantir's AIP platform directly - awkward family dinner vibes. Newer integration startups crowd the space. Win condition: prove speed beats headcount and outcomes trump slideware.

Financing
$7M seed (2023), $20M Series A (2024), $175M Series B at $1.8B valuation (Sept 2025). Lightspeed and Khosla co-led the latest round. DST Global joined the party. Total raised: ~$202M. Valuation jumped 9x in one round - investors betting big on execution.

The Future ⭐⭐⭐⭐
Distyl owns a classic Valley problem: scale speed without losing edge. Unicorn valuation demands unicorn results. Next 12 months decide if they're building slides or building systems that actually work. If AI pilots usually generate PowerPoints, Distyl promises to generate actual productivity. 🚀

That horn better be real.

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